Responsible Gaming
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Setting Deposit Limits
To manage your play responsibly, you can set daily, weekly, or monthly deposit limits: Go to My Account Responsible Gaming. Select Deposit Limits. Choose your preferred time frame and amount. Lowering limits takes effect immediat...
Time-Out Periods
If you’d like to take a short break from gaming, you can activate a time-out period ranging from 24 hours to 6 weeks.
During a time-out: You will be logged out of BetHaven and unable to place bets or play games. You will continue to hav...
Self-Exclusion
If you feel you need a longer break, BetHaven offers self-exclusion periods from 6 months to 5 years, or permanently.
Once a self-exclusion is active: You cannot log in, deposit, or place bets. Your remaining funds will be returned (subje...
Recognizing the Signs of Problem Gambling
Most people play for fun, but for some, gaming can become a problem. You might be at risk if you: Gamble more than you can afford to lose Chase losses or borrow money to play Hide your gambling from family or fr...
Setting Limits on Your Account
BetHaven allows you to control your play by setting limits that fit your lifestyle and budget. You can adjust these anytime under My Account Responsible Gaming Limits.
Available limit types: Deposit Limits – Limit how mu...
Third-Party Help Resources
For professional guidance and confidential support, please reach out to one of our trusted partners: Gambling Therapy – Live chat and international support NCPG Helpline – Call 1-800-522-4700 (US) Connex Ontario – 1-866-531-2...
BetHaven’s Commitment to Responsible Gaming
At BetHaven, we believe gaming should always be fun, safe, and within your control. We are committed to promoting responsible play and preventing problem gambling through tools, education, and proactive suppor...
Preventing Underage Gambling
BetHaven strictly prohibits anyone under 19 from creating an account or participating in gaming activities.
To help parents and guardians prevent underage access: Use parental control tools such as Net Nanny or CyberPatrol. ...
Responsible Gaming Tools at BetHavenWe’ve built tools to help you play responsibly and stay in control of your experience:Reality Checks – On-screen reminders showing how long you’ve been active.Session Limits – Automatically log out after a set play ti...